Terms & Conditions

General Terms & Conditions
Using the Webchemist website signifies your agreement to the terms and conditions which may be modified at any time without prior notice.

By using this Web Site, you are indicating your acceptance to be bound by these Terms and Conditions. You should visit this page periodically to review the Terms and Conditions because they are binding on you. The terms "You" and "User" as used hereinafter refer to all individuals and/or entities accessing this web site for any reason.

Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available or liable to a delay.

Changing Your Order
Should you wish to change your order please notify us no later than within 12 hours of the original order.

Please email Gill and Schofield Chemists directly to make such changes at info@webchemist.co.uk. An administration charge may be payable if goods have been despatched already.

Delivery Charges
Please allow up to 7 days for the delivery of items ordered from the Webchemist website. Delivery charges vary depending on the weight and materials of products ordered and we regret cannot be refunded.

Please note that all heavy items and some fragile goods may incur higher delivery charges but these will be notified to you by email or telephone in advance of despatch for your approval.

Acknowledgment and acceptance of your order
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and we will email you again to confirm despatch. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Delays
Occasionally, the manufacture of your goods may be delayed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed.

Returns
If you wish to return any unused item, please ensure it is in its original packaging and return it to the address provided on your invoice within 10 days of receipt.

Please ensure that you enclose the Parcel Summary document sent with the parcel. All goods are returned at the customer's expense and we regret that postage charges are non-refundable.

Cancellation right
Gill and Schofield Chemists provide you with the option to cancel your order within 10 working days of receipt of the goods, with all postage costs payable by the client.

Substitution
If an item you have ordered is no longer available or liable to a delay, we will supply a suitable substitute of the same or a higher value, unless you indicate that you do not wish to receive a substitute product.

User Obligations
Users are prohibited from violating or attempting to violate the security of the website, without limitation, by:

• Accessing data not intended for such user or logging into a server or account which the user is not authorised to access,
• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation,
• Attempting to interfere with service to any user, host or network including, without limitation, via means of submitting a virus to the website, overloading, "flooding", "spamming", "mail bombing" or "crashing", or
• Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Gill and Schofield Chemists will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.

You are responsible for maintaining the confidentiality of your membership username and password. You shall be responsible for all uses of your registration whether or not authorised by you. You agree to immediately notify Gill and Schofield Chemists of any unauthorised use of your registration or password.

Legal Ownership
The Webchemist website is owned and operated by Gill and Schofield Chemists, Suite 20, Town Hall Chambers, 7 Beach Road, South Shields

All rights, including copyright, in this website are owned by or licensed to Gill and Schofield Chemists. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Gill and Schofield Chemists. You may not modify, distribute or re-post anything on this website for any purpose.

The contents of this website are intended solely for personal, non commercial use and are displayed solely for the purposes of promoting our products and services.

Any terms and conditions concerning the usage of this website and the provision of our online shopping service will be governed by the laws of England and Wales and any dispute concerning use of this website will be determined exclusively by the Courts of England and Wales.

We do not exclude liability for death or personal injury caused by our negligence. We shall not be liable for any losses, damages or injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.

Accuracy of content
Gill and Schofield Chemists have taken reasonable care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described.

All prices are displayed inclusive of any applicable taxes, but excluding the cost of delivery.

Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products. However, as the actual colours you see will depend on your monitor, we cannot guarantee that any monitor's display will accurately reflect the colour of the product on delivery.

To the extent permitted by applicable law, Gill and Schofield Chemists disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Gill and Schofield Chemists shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

The Webchemist website contains links to third party web sites. These links are provided solely as a convenience to you and not as an endorsement by Gill and Schofield Chemists of the contents on such third-party web sites. Gill and Schofield Chemists is not responsible for the content of linked third-party sites and doe not make any representations regarding the content or accuracy of materials on such third party web sites. If you decide to access linked third party web sites, you do so at your own risk.

Damage to your computer
While we take all reasonable attempts to exclude viruses from this website, we cannot ensure such attempts will be successful and we do not accept any liability for such viruses. You are recommended to take all appropriate safeguards before downloading information from this website.

Please note that by registering on our website you will provide us with personal details about yourself. We take reasonable precautions to secure any personal data but please note that it is not possible to guarantee the security of transmissions over the Internet so when using our website, we urge you to exercise appropriate discretion.

Please read our privacy statement for details concerning your rights about your personal data. We might wish to monitor your use of the website for the purpose of both identifying goods and services which we consider might be of interest to you and then drawing their availability to your attention.

If you want to ask us anything about these terms & conditions or have any comments or queries about our website, please email us at info@webchemist.co.uk

Indemnity
You agree to defend, indemnify and hold harmless Gill and Schofield Chemists, their officers, directors, employees and agents from and against any claims, actions or demands including, without limitation, reasonable legal and accounting fees, alleging or resulting from

(i) any material you provide to the Web Site,
(ii) any Web Site Content that you use or
(iii) your breach of the terms of these Terms and Conditions.

Gill and Schofield Chemists shall provide notice to you promptly of any such claim, suit or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.